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Privacy Policy

IMPORTANT: Please read the Privacy Policy as well as the Terms and Conditions of Use carefully before registering. By registering as a registered user of the Supernanny website you are automatically agreeing to the Privacy Policy. If you do not agree with the Privacy Policy you should not register as a registered user of the Supernanny website.

Supernanny and www.supernanny.com are sensitive to privacy issues. We believe it’s important that you know how we treat the information about you which we receive via the Supernanny website.

The Information We Collect

Non-registered visitors: You may visit the Supernanny website without telling us who you are or revealing any information about yourself through which your personal details could be acquired. Email addresses and other personal information such as first and last name, address, telephone number etc are known to us only when they are voluntarily provided by you for registration or other online interactive activities.

Registration

If you choose to register with the Supernanny website, we will ask for your name, date of birth, marital status, number of children, address and zip code, email address and telephone number(s). We usually also capture your IP address at the time you register.

Online purchases

Orders made through the Supernanny Shop may be fulfilled in a variety of ways. Some products are handled entirely by www.supernanny.com while others are handled entirely by third parties. If you order a product which is dealt with via a third party’s website, please be aware that they will have their own privacy and data collection practices. We are not responsible for practices of third parties and we encourage you to review the privacy policy of every website you visit.

Information We Automatically Track

While you are visiting the Supernanny website, we automatically log certain information about how you're using our site. This information may include the URL that you just came from, your IP address, the web browser and operating system you are using, and the pages you visit while on our site. None of the information acquired is used to identify your personal details.

Cookies

If your browser is set up to accept them, we also use a feature known as a "cookie." Cookies contain bits of information which websites transfer to your computer's hard drive for record keeping purposes. Cookies can make the web more user-friendly by storing information about your preferences on a particular site such as ours. If you want to disable this feature you can find out how to do it at www.allaboutcookies.org

How We Use the Information

Information We Automatically Track

This is used to help us understand the way the Supernanny website is used so we can make improvements. It also helps us to protect the security or integrity of the website when necessary.

Information You Volunteer

The proposed uses of the information are to:

  • provide information about the products and services we offer
  • provide a more personalized service
  • conduct market research
  • run competitions and promotions
  • fulfill prizes
  • allow us to send Registered Members, via e-mail, telephone, SMS and mail, special offers and promotions (provided the relevant consents have been obtained)
  • pass on to selected companies who might want to contact our Members with offers and promotions (provided the relevant consents have been obtained)
  • Help other companies profile and extend their databases (provided the relevant consents have been obtained)
  • respond to specific requests
  • occasionally send Registered Members information regarding www.supernanny.com and/or Supernanny (provided the relevant consents have been obtained)

Not all of the information you are asked to submit is required for registration and you will be given the opportunity to choose not to submit some items of information when you register. You can also update your information, unsubscribe or otherwise change your options on your membership page.

The Supernanny Shop

The Supernanny Shop is operated by a third party. We do not control its content or policies and we take no responsibility for, and will not incur any liability in respect of, the content or any transaction for goods or services available from it. Our affiliation with the third party that operates the shop does not imply any endorsement of views, statements or information contained on the shop web pages.

Other Websites

The Supernanny website may contain links to websites belonging to third parties. If you follow these links from our site to theirs, you should be aware that these other sites have their own privacy and data processing policies and practices. The Supernanny website has no responsibility or liability for these independent policies and practices. For more information regarding a site and its privacy policies, check that site.

Legal Action

We may disclose information about its users, including personally identifiable information when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our website and applicable laws, or to protect against misuse or unauthorized use of our website. We may also disclose user information whenever we believe disclosure is necessary to limit our legal liability, to protect or defend our rights or property or protect the safety, rights or property of our users.

Corporate Change

We may sell, transfer or otherwise disclose user information, including personally identifiable information to a successor entity in connection with a corporate merger, consolidation, the sale of substantially all assets, or other fundamental corporate change respecting the website.

Security

We take steps to secure the data you submit to us, including limiting the number of people who have physical access to our user data. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Consent to Transfer

This website is operated in the United States. If you are located in the European Union or elsewhere outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By using our website participating in any of our services and/or providing us with your information, you consent to this transfer.

Acceptance/Changes to Privacy Policy

By using the website, you agree to the terms of this Privacy Policy. We reserve the right to modify, alter or otherwise update this Privacy Policy at any time in our sole discretion. We will post any changes here, so be sure to check back from time to time. However, we will only use the personally identifiable information you provide to the website in a manner consistent with this Privacy Policy, unless you give us your consent.

Contact Us

If you have any questions, comments or concerns about our Privacy Policy, please contact us at the address provided on the website from which you "clicked" via an authorized link to arrive at this Privacy Policy

Changes to this Privacy Policy

We may revise this Privacy Policy from time to time. You are responsible for checking this policy when you visit the site. If you do not agree with the policy, you should cease use of the Supernanny website immediately. By agreeing to the Privacy Policy you also agree with our Terms and Conditions and General Rules of Conduct.

Access Rights

You have the right to access and update any personal data we hold about you. Please write to us at the following address to obtain a copy of the information we hold about you: Data Administrator, London Office, Cairo Studios, 4 Nile Street, London, England N1 7RF enclosing your mail details and a check for $20 payable to ‘Supernanny Web Limited’.